1. Glassdoor Rounds Out its Customer Success Organization ... - Gainsight
Glassdoor Rounds Out its Customer Success Organization with a Pooled CSM Model Using Gainsight ... Like many growing businesses, Glassdoor has evolved its ...
Like many growing businesses, Glassdoor has evolved its Customer Success organization over time. Rapid growth meant the company was gaining more customers than its Customer Success Managers (CSMs) could handle. Glassdoor equipped its Customer Success organization to succeed with Gainsight. The combination of Journey Orchestrator, Calls-to-Action (CTAs), and dashboards driven by a Matrix Data Architecture (MDA) has positioned Glassdoor to scale its business.
2. How Glassdoor Automated 2,000+ Contracts with Ironclad | Case Study
... employees before those employees can use Glassdoor's company gym. As long as ... Glassdoor and sends e-signature requests to participants using DocuSign.
How Glassdoor fast tracked 2000+ high-volume contracts with Ironclad’s intuitive, no-code Workflow Designer
3. Glassdoor + Delighted | Improving the Web Experience
Historically, the majority of the feedback they received was only from the users who were reporting bugs or asking questions. Feedback gathered through these ...
Learn how Glassdoor uses NPS customer feedback to drive feature updates for their website user experience.
4. How Glassdoor Increased the Impact of Their Insights Team - Matik
Mar 24, 2022 · Impact. In the past year, over 600,000 data insights were produced via Matik presentations at Glassdoor, and were showcased to customers in the ...
Check out our case study with Glassdoor, where we looked at how their Insights team leveraged Matik to transform their workflow and deliver 16k presentations to over 4k customers!
5. Layoffs push down scores on Glassdoor - The Pragmatic Engineer
May 26, 2023 · Glassdoor's customers are businesses, and the company makes its ... Subscribe via email · Subscribe in a reader · The Pragmatic Engineer ...
Several tech companies face a fresh problem after cutting jobs: their rating on Glassdoor nosedives. But there’s a way they can fix this. I show what companies are doing - and why.
6. Glassdoor Review 2024: Features, Pros & Cons - Forbes
Apr 30, 2024 · ... Glassdoor customers need to take advantage of. Both platforms ... Glassdoor focuses on branding through reviews to build credibility ...
Glassdoor reviews are rich with insights about how current and former employees perceive your company. And what company wouldn’t want to listen in on, if not engage with, a conversation about its own brand? Glassdoor for Employers allows you to do just that in order to attract, engage and retain top
7. Don't Review Your Employer on Glassdoor Until You Read This!
Jul 26, 2017 · Also, Glassdoor reviews don't seem at all helpful for the contributor, although they benefit many site users that the contributor will never ...
You might not want to post employer reviews on Glassdoor anymore. Attorney Kerry O'Shea Gorgone explains why your reviews are no longer anonymous.
8. How to Respond to Negative Reviews on Glassdoor | ReviewTrackers
Customer Retention · Product Updates · Review Monitoring. Search the blog. what are you looking for? Using Glassdoor? Here's How to Respond to Negative Reviews ...
Using Glassdoor and learning how to respond to negative reviews is a must for every company. Here's how to do it properly.
